cottonon return policy

Online store purchases can be returned in-store provided they meet our change of mind or faulty returns. Cotton On product returns via mail are available only for online purchases.

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Head to your nearest store with your return and receipt.

. The money should return to your account within 1-5 business days from this email. If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchased. You can only return online orders via post including click and collect.

If there are any additional costs eg packaging your. Processing In Store Returns Online store purchases can be returned in-store provided they meet our returns policy. Complete your returns request here.

Well cover the cost of return postage within Australia. Download your returns label via UPS via the button below. Please ensure you meet the conditions outlined in our Policy below.

Print the label pack drop off at your nearest to Post Office. Returns Cotton On South Africa Customer Care Centre South Africa Cotton On South Africa Returns Returns Policy Change of Mind Returns Policy Change of mind includes purchases you have made in error eg accidentally ordered the wrong size or colour items that dont fit the way that you would like or unwanted gifts. Cotton On has a return policy called Change Your Mind Anytime There is no time limit to return or exchange items that youve changed your mind about.

In the case of online purchases refunds will not include the cost of shipping except as provided below. Returning Cotton On Merchandise by Mail. No products returned that dont meet our policy will be sent back to you.

A bank statement will be fine. If you dont have that get in touch and we will do our best to track it. Provide your details and well contact you by email with further details.

This retailer also offers free online returns for USA domestic orders. Your refund may take up to 10 days to be processed. To find your nearest store visit our Store Finder Provide the team member in store your unwanted item proof of purchase and if you paid on a card please bring the same card with you.

Once the returns policy has been met well offer an exchange or refund on the spot. You will receive a consignment note via email. You can only return online orders via post including click and collect.

Once our warehouse receives it the team will proc. Will I need to pay for my return. The team in store will assess the product for a fault and help you with an exchange or refund.

If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchased. You can also return faulty items at any time. Purchases made in store cannot be returned via Post.

Items purchased online can be returned in store with proof of purchase. Cant find your receipt. To find your nearest store visi.

In the case of online purchases refunds will not include the cost of. Your order ID is 10 digits and starts with W0. Can I return products that dont meet your returns policy.

Returns Process Take your item s to a Cotton On Group store in Malaysia. If your purchase was made online you may choose to return to our online. RETURNS PROCESS Take your item s to a Cotton On Group store in Australia.

You can make returns either by going to the store or through the mail. Follow Faulty Returns Policy. No products returned that dont meet our policy will be sent back to you.

Select Click here to create a UPS. Can I return products that dont meet your returns policy. If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchase.

Provide the team member in store your unwanted item proof of purchase and if you paid on card please bring the same card with you. The returned items must not be earrings cosmetics charity items seconds samples customisedpersonalised items gift cards or underwear we will accept bras Cotton On Body Self Love items Due to hygiene. When returning your parcel please ensure you make a note of your tracking number so we can validate when it is received at the warehouse.

Just follow the returns process above in-store or online. Purchases made in store cannot be returned via Post. Change of Mind Returns.

You can return your Afterpay purchase in store for an exchange or via post for a refund. Online purchases can be returned in-store or online provided they meet our returns policy. Change of Mind Returns.

Please print the label pack drop off at your nearest to Post Office. Items purchased online can be returned in-store with proof of purchase. Please ensure you meet the conditions outlined in our Policy below.

Take your item s to a Cotton On Group store in Singapore. Where is my refund. If you change your mind.

If there are any additional costs eg packaging your return you will need to cover. Once received well process the refund and notify you via email. There is no time limit for returns by the customer with proof of purchase.

Purchases made in store cannot be returned via Post. Returns Process Head to Easy Exchanges Returns and select Click here to create a UPS Returns Label. To find your nearest store visit our Store Finder.

Exchanges Returns Policy. Submit your request via the returns page in our Help Centre. Purchases made in store cannot be returned via Post.

Find Easy Exchanges. We want you to be satisfied with your purchase but if the products are faulty wrongly described or different from a sample shown were so sorry. Your refund may take up to 10 days to be processed.

Once received well process the refund and notify you via email. Will I need to pay for my return. Just make sure your return meets.

Please print to attach to your return pack drop off at your. All store refunds will be processed via cash or gift card. Purchases made in-store need to be returned in-store see in-store returns.

Please ensure you meet the conditions outlined in our Policy below. Once the returns policy has been met well offer an exchange or refund on the spot. Shipping costs may be refunded on faulty items only if the entire order is being returned and the customer provides proof of the shipping amount.

Your order ID is 10 digits and starts with W0. The fastest way to receive a refund or exchange is to head to your closest store where the team can assess the product for you. If you change your mind about a product you purchased from us online or in-store we will refund the purchase price or exchange only available via stores in the country of purchase subject to the following conditions.

If your item is faul. The money should return to your account within 1-5 business days from the date of processing second email. Please note your order ID is 10 digits and starts with W0.

Well cover the cost of return postage within Singapore. Download your returns label here. Once the returns policy has been met well offer an exchange or refund on the spot.

However the items need to be in new condition and youll need a receipt to get a refund. The Cotton On return policy states the retailer will grant you an instant refund. Provide the team member in store your unwanted item and proof of purchase.

We will meet our legal obligations in the country in which the products were purchased. Take your item s to a Cotton On Group store in Malaysia. To find your nearest store visit our Store Finder.

To return Cotton On item by mail you have to. Products purchased from any Cotton On Group retail or online store can be returned at any time ie. Please ensure you meet the conditions outlined in our Policy below.

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